AUTOMATION BIAS AND COMPLACENCY IN SECURITY OPERATION CENTERS

Automation Bias and Complacency in Security Operation Centers

The volume and complexity of alerts that security operation center (SOC) analysts must manage necessitate automation.Increased automation in SOCs Ginkgo amplifies the risk of automation bias and complacency whereby security analysts become over-reliant on automation, failing to seek confirmatory or contradictory information.To identify automation c

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